As the days shortened and the sun go lower in the sky, while I admired the view through the windows imagine my horror when I spotted a scratch on a window and then another and another....
The sun was refracting on multiple external scratches that were evident when the sun was low and the background sky was dark.
It would appear that the glass was left unprotected when rendering and other trades were finishing and that windows were then 'cleaned' by rubbing the gritty material or using a metal scraper eeekkk1
The odd scratch on a window might have been overlooked but so many scratches on the huge sliding door was a disaster and filled me with dread. Getting the large sliding doors installed during the construction phase was difficult enough but now that planters, balcony and brise-soleil metalwork was in place this area was almost impossible to access.
After alerting the contractor, a miraculous process of polishing was carried out over a few days and was successful even on heavily toughened glass.
The work by a specialist uses quite secretive abrasive pads and compounds. The rule is that if a finger nail does not engage into the scratch then it can be polished out, otherwise the defect is too deep and polishing will distort the glass.
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